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Appeal Procedures

  1. Students may address queries on academic matters to the Academic Registrar, the respective Deans of Faculty/School, the respective Department Head/Programme Directors, or any member of the teaching staff as relevant.  
  2. The usual channel is for students to consult the course instructor when the query is about work in a particular course, the Department Head/Programme Director when the matter is related to the programme as a whole, and the Academic Registrar when the query concerns academic policies and procedures.  
  3. If the query has the potential to become a matter for appeal, students should submit their official enquiries in writing to the Academic Registry.  

 

  1. Students who wish to appeal against course-based assessment including examination grades should first appeal in writing by giving a valid reason, which shall be limited to technical errors and procedural faults only, to the course instructor and Department Head/Programme Director concerned within 8 working days after students are notified of the course semester grades. Students are required to pay a fee for lodging an appeal. If after reviewing the appeal, a technical error or procedural fault is confirmed by the Faculty/School Dean, the fee will be refunded to the student. Appeals without a valid reason will not be processed.

     

    Course-based Assessment Appeal Fee Payment Form (for Undergraduate Students) 

  2. The course instructor, or a review panel as decided by the Department Head/Programme Director, shall review the case and report to the Department Head/Programme Director, giving explanations. The students should be informed of the decision within 3 weeks from the day the appeal was lodged. Any changes in grades should be approved by the Faculty/School Dean before it is reported to the Academic Registry. The decision of the Faculty/School is final.
  1. Upon the recommendation of the Department Head/Programme Director, the Senate may require students with poor academic results to repeat a year of study or be dismissed from the University.
  2. Students who wish to appeal against such academic decisions should lodge a formal appeal by writing to the Academic Registrar via their department/programme before the deadline set for the completion of clearance procedures, giving full reasons and providing documentations in support of the appeal. A fee will be charged for the appeal. 
  3. The Department Head/Programme Director should submit a recommendation to support, or otherwise, the students' appeals to the Academic Registrar, who will then determine whether the appeals should be dismissed, or submitted for review and final decision by an Appeal Panel.
  4. Any recommendation of the Appeal Panel to revoke a Senate decision shall be subject to ratification by the Senate.
  5. The Composition of the Appeal Panel shall be as follows: 
     
    •Chairperson of the Appeal Panel — Chairperson of the Undergraduate Regulations Committee;
     or in the absence of the Chairperson,  a senior academic nominated by the Academic Registrar;
    •One senior academic nominated by the Chairperson; 
    •The Academic Registrar.
 

 

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